COURTESIES

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The spa courtesies ensure satisfactory and fair services for all of
my treasured customers. I kindly request that all guests honor them.

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Cancellation policy

Appointments require a credit card for reservation.

I respectfully ask that you allow more than 48 hours

notice if you must cancel an appointment.
Cancellations within 48 hours of your appointment or
missed appointments will be charged 50%.

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Refund Policy

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I take pride in, stand by and guarantee my work & product suggestions at Jan's Skin Spa.  If it is within seven days of your original service or product purchase and you are unsatisfied, I would like to consult to resolve the situation with a possible suggestion of other alternatives.  Jan's Skin Spa cannot give refunds on service, product or gift certificate purchases.  This will be a store credit only. 

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Health conditions

While making your reservation, kindly advise me of any health conditions,
allergies or injuries that may affect your service.

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Pregnancy

We have specially designed treatments for expectant mothers 13 weeks or later into pregnancy.
Please allow me to guide you in selecting a suitable treatment.

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Children

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Absolutely no children under the age of 10 are allowed in the treatment room. There is hot wax, hot towel warmers and various machines that could seriously injure a curious child. No children are to be left in the spa lobby while parents are receiving services.

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Illness

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If you are sick or have a contagious cold, please reschedule your appointment. The health of myself and clients after you is of utmost importance to keep the business running smoothly.

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Gratuity

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 Gratuity is not added into the cost of your service. If you are happy with your service, it is customary to tip your therapist. Standard tipping starts at 15%, but this is of course up to your discretion.

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CLIENT FORMS

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